An Internet "troll" is a person who delights in sowing discord on the Internet.
He (& it is usually he) tries to start arguments & upset people.Trolls are utterly impervious to criticism (constructive or otherwise). You cannot negotiate with them.You cannot cause them to feel shame or compassion. You cannot reason with them. They cannot be made to feel remorse.
For some reason, trolls do not feel they are bound by the rules of courtesy or social responsibility. shock:
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